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About Us

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About Lenus Health

As an international business group, we provide a wide variety of valuable services to our customers to help them succeed beyond their domestic markets and grow into international trade.


​Our policy is to represent our customers to penetrate into the unknown markets in a way that is cost-effective and time-efficient. We are here to transparent target markets to our partners.

 

 

As a pharmaceutical wholesaler, complying with Good Distribution Practice (GDP) guidelines is critical to ensuring the quality and integrity of the products you distribute. We work hard and meticulous towards meeting GDP standards while also providing the best service possible as follow:

  1. Proper storage and handling: We certify that all products are stored and transported under appropriate conditions to maintain their quality and integrity. This includes monitoring temperature and humidity levels, and ensuring that products are protected from damage and contamination.

  2. Accurate documentation: Keep accurate and complete records of all products is an important part of our GDP process, including batch and expiration dates, and maintain proper documentation of all transactions. This is essential for ensuring traceability and compliance with regulatory requirements.

  3. Quality control: We establish and maintain a robust quality control system to ensure that all products meet the required standards for safety, efficacy, and quality. This includes regular testing and inspections to detect any potential issues before they become a problem.

  4. Staff training: Train our staff on GDP guidelines and best practices for storage, handling, and transportation of pharmaceutical products is another important act that we regularly do to keep everything updated. This will ensure that everyone involved in the distribution process is aware of their responsibilities and can work together to maintain compliance with GDP standards.

  5. Customer service: We provide excellent customer service by responding promptly to inquiries and addressing any concerns customers may have about the products you distribute. This will help build trust and loyalty among your customer base.

As a pharmaceutical wholesaler, complying with GDP guidelines is essential to ensuring the quality and integrity of the products we distribute. By focusing on proper storage and handling, accurate documentation, quality control, staff training, and excellent customer service, we provide the best possible service to our customers while also meeting regulatory requirements.

Also building TRUST with our customers is essential to providing the best service possible. This is how we work towards establishing trust and providing excellent service:

  1. Quality products: Ensuring that our products are of the highest quality is the first step in building trust with our customers. We are certain that we source our products from reputable manufacturers and sources that they are stored and transported under appropriate conditions to maintain their quality.

  2. Timely delivery: Customers rely on us to provide timely delivery of their orders. We have reliable logistics in place to ensure that orders are delivered on time and in good condition.

  3. Transparency: Being transparent about our business practices and pricing. We provide clear and accurate information about our products, pricing, and delivery schedules. This helped us to build trust and loyalty among our customers.

  4. Communication: Communication is key to building trust and providing excellent service. We are available to answer customer inquiries promptly and address any concerns you may have.

  5. Customer service: Providing exceptional customer service is essential to building trust and establishing a loyal customer base. We have trained our staff to be knowledgeable and friendly, and to go above and beyond to meet customer needs.

As a pharmaceutical wholesaler, providing the best service possible and building trust with our customers requires a focus on quality products, timely delivery, transparency, communication, and exceptional customer service.

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