About Us
About Lenus Health
As an international business group, we provide a wide variety of valuable services to our customers to help them succeed beyond their domestic markets and grow into international trade.
​Our policy is to represent our customers to penetrate into the unknown markets in a way that is cost-effective and time-efficient. We are here to make target markets transparent to our partners.
As a pharmaceutical wholesaler, complying with Good Distribution Practice (GDP) guidelines is critical to ensuring the quality and integrity of the products you distribute. We work hard and meticulously towards meeting GDP standards while also providing the best service possible employing the following values and practices:
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Proper handling: We certify that all products are stored and transported under appropriate conditions to maintain their quality and integrity. This includes monitoring temperature and humidity levels, and ensuring that products are protected from damage and contamination.
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Accurate documentation: Keep accurate and complete records of all products is an important part of our GDP process, including batch and expiration dates, and maintain proper documentation of all transactions. This is essential for ensuring traceability and compliance with regulatory requirements.
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Quality control: We have established and maintain a robust quality control system to ensure that all products meet the required standards for safety, efficacy, and quality. This includes regular testing and inspections to detect any potential issues before they become a problem.
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Staff training: Training our staff on GDP guidelines and best practices for storage is another important task that we perform regularly to keep every employee up to date. This ensures that everyone involved in the distribution process is aware of their responsibilities and can work together to maintain compliance with GDP standards.
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Customer service: We provide excellent customer service by responding promptly to inquiries and addressing any concerns customers may have about the products you distribute. This will help build trust and loyalty among your customer base.
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As a pharmaceutical wholesaler, complying with GDP guidelines is essential to ensuring the quality and integrity of the products we distribute. By focusing on proper handling, accurate documentation, quality control, staff training, and excellent customer service, we provide the best possible service to our customers while also meeting regulatory requirements.
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Also building TRUST with our customers is essential to providing the best service possible. This is how we work towards establishing trust and providing excellent service:
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Quality products: Ensuring that our products are of the highest quality is the first step in building trust with our customers. We are certain that we source our products from reputable manufacturers and sources and that they are stored and transported under appropriate conditions to maintain their quality.
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Timely delivery: Customers rely on us to provide their orders in a timely manner. We have reliable logistics in place to ensure that orders are delivered on time and in good condition.
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Transparency: Being transparent about our business practices and pricing. We provide clear and accurate information about our products, pricing, and delivery schedules. An open communication is the foundation to build trust and loyalty among our customers.
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Communication: Communication is key to building trust and providing excellent service. We are available to answer customer inquiries promptly and address any concerns you may have.
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Customer service: Providing exceptional customer service is essential to building trust and establishing a loyal customer base. We have trained our staff to be knowledgeable and friendly, and to go above and beyond to meet customer needs.
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As a pharmaceutical wholesaler, providing the best service possible and building trust with our customers requires a focus on quality products, timely delivery, transparency, communication, and exceptional customer service. We strive to achieve these goals in the best manner possible.
​​Our Philosophy
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Our business philosophy states: “As a health care business, we must contribute towards bringing improvement to people’s health all over the world. We must provide innovative, reachable, and reliable medical products which can gel with the present times."
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Living Our Values
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Lenus Health culture is defined by a simple set of values that define how we operate every single day – Trust, Care, Innovation, and Pride. They reflect how we interact with our clients, our colleagues, and our communities. We hold each other accountable for creating a company we can all be proud to work at.
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Real International Reach
Our experts at Lenus Health stay true to our set standards, always. There are absolutely no second thoughts about it. Lenus Health has confidently worked in the most demanding and secure environments around the world. When we say this, we mean that we are able to help and support our clients wherever they require. We believe in setting new standards for ourselves each day so that we can continue serving our domestic and international clients equally. Lenus Health is constantly working to update its global strategies and achieve the highest level of our clients’ expectations.
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We are confident that we will be able to reach our goals step by step and meet the expectations of our clients because…
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whatever we do… we do it with passion!